Frequently Asked Questions
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Admissions
How do I make a referral to Bancroft?
To make a referral to Bancroft, please contact our Admissions Department by calling (800) 774-5516, or e-mail admissions@bnh.org.
What is the process to begin receiving Bancroft's expert services?
To begin receiving services, please call and speak to an admissions specialist at (800) 774-5516. The specialist will then ask you questions relating to the individual's capabilities and needs, and funding sources. If appropriate, our specialist will request the most recent medical and/or educational records for our clinical team to review.
Who pays for services?
In many cases, public funding is available through federal and state programs (e.g. school districts, Division of Developmental Disabilities [N.J.], Division of Developmental Disabilities Services [Delaware], Community Care Waivers, TBI waivers, TBI fund, Division of Vocational Rehabilitation (NJ)). Insurance and worker's compensation also may cover service costs for those with acquired brain injuries. Private funding, as well as funding through insurance or trust funds are also options.
To whom does Bancroft provide services?
Bancroft serves children and adults with intellectual and developmental disabilities (including autism) and acquired brain injuries.
Supports and Services
What services does Bancroft offer?
Services include:
- Early Intervention
- Early Education for Children on the Autism Spectrum
- Elementary and Secondary Special Education programs
- Campus and Community living programs for children and adults
- Structured day, vocational and supported employment programs for children and adults
- Consultation and training services for school districts
- Outpatient Evaluation and Therapeutic services for adults with acquired brain injuries
- In-home services
- Life enrichment services for and adults
If my family member is in a Bancroft residential program, do I still make decisions in his life?
Families do not give up their rights when admitting a family member into a Bancroft program. In fact, it's just the opposite. Family members and/or guardians absolutely play an integral role in the decision-making process. From the outset, the family is encouraged to participate in the development, implementation, and support of their family member's service plan (e.g., IHP, IRP, IEP, and IFSP). The family/guardian is a key member of the individual's circle of support, which is responsible for ensuring that the individual's needs are addressed effectively.
How do I know my loved one will be safe?
Safety of those served is our highest priority. All staff members attend a comprehensive orientation program prior to working alone with a person served. Staff members are trained to handle both medical and behavioral emergencies. Levels of support are determined by each individual's team to ensure support is provided appropriately, keeping the individual safe without violating his/her rights. We also evaluate safety from a performance improvement perspective, monitoring incidences and trends to make sure issues are being addressed effectively by each program. In addition, we have two safety committees charged with monitoring and ameliorating risks at Bancroft.
Where are Bancroft's services located and delivered?
Bancroft has sites in six counties in New Jersey, in Delaware and in Philadelphia. The needs and capabilities of each person will dictate where the services are delivered. Services are provided in Bancroft classrooms, community group homes or supervised apartments, family homes, a specialized children's hospital, day program centers, as well as in community businesses and school districts, among others.
What are warning signs I should be looking for, to know if my child might have developmental delays?
According to the National Institute of Child Health and Human Development, your child's health care provider should send your child for an evaluation if you report any of the following:
If your child.
- does not babble or coo by 12 months of age
- does not gesture (point, wave, grasp, etc.) by 12 months of age
- does not say single words by 16 months of age
- does not say two-word phrases on his or her own (rather than just repeating what someone says to him or her) by 24 months of age
- has ANY loss of ANY language or social skill at ANY age
How does Bancroft promote good nutrition and wellness for the individuals served?
Bancroft recognizes the importance of proper nutrition in maintaining good health and quality of life for the individuals it serves and, therefore, establishes processes designed to support proper diets. We base diets on the Food and Nutrition Board's recommended dietary allowances. Diets are adjusted for age, sex, disability and activity when necessary. In addition, we have a full-time dietician on staff, who oversees staff training and individually prescribed diets. A wealth of resources is available to staff on the organization's Intranet.
Human Resources
How do I find a job at Bancroft?
For a list of current job openings, visit www.bancroft.org and click on the link for Careers.
How do I apply for a job at Bancroft?
To apply for a job, you can apply online at www.bancroft.org and follow the links under Careers.
What benefits does Bancroft offer to staff?
Bancroft offers its full-time employees an extensive array of benefits that include: Medical Insurance; Prescription Plan; Dental Insurance; Life Insurance; Accidental Death & Dismemberment Insurance; Supplemental Life Insurance; Long Term Disability; Tuition Reimbursement; Employee Assistance Program; 403b Retirement plan; Employee Referral Bonus; Paid Vacation, Personal, Sick, and Holidays, as well as other discount programs. Part-time employees working 20 hours or more per week also receive some of the benefits listed above. In addition, Bancroft operates Bancroft University (BU), a program that creates and provides quality training and education programs that reflect the needs and changing responsibilities of our staff.
What kind of training does staff receive?
Every new staff member must attend a comprehensive orientation program prior to assuming responsibilities in the program. In addition, job skills development classes and trainings are provided routinely to develop and/or enhance the basic skills necessary to deliver high quality services and enhance the employee's performance in his/her current position. In addition, staff members have many professional development opportunities throughout their tenure at Bancroft. Link to HR BU